Refund policy
Return & Exchange Policy
Effective Date: June 2026
At Zeenat Style Fashion, we value our customers and strive to provide the best shopping experience. Please read our Return & Exchange Policy carefully before making a purchase.
Exchange Policy
We offer exchanges only in the following cases:
-
You receive a damaged item.
-
You receive the wrong product.
-
You receive the wrong size due to our error.
To request an exchange, please contact us within 3 days of receiving your order.
Return Policy
We do not accept returns for:
-
Change of mind
-
Personal preference
-
Color difference due to screen settings
-
Incorrect size selected by the customer
Returns are only considered if the item received is damaged or incorrect.
Product Condition
To qualify for an exchange, the product must:
-
Be unused and unwashed.
-
Have all original tags attached.
-
Be returned in its original packaging.
-
Be in the same condition as it was received.
Exchange Process
-
Contact us within 3 days of delivery.
-
Share your order number and clear photos of the issue.
-
Our team will review your request.
-
If approved, we will provide further instructions for the exchange process.
Items sent back without prior approval may not be accepted.
Shipping Charges
Unless the mistake was made by Zeenat Style Fashion, shipping charges for exchanges may be the responsibility of the customer.
Contact Us
For any questions regarding returns or exchanges, please contact us:
Email: zeenatstyle.fashion@gmail.com
Contact: 03392091985
We appreciate your trust and thank you for shopping with Zeenat Style Fashion.